Effective Date: January 28, 2016
INFORMATION GATHERED BY US
For visitors to this Site and registered users, we log standard technical information, such as your IP address and the kind of browser you are using. If you choose to register with us, you may be asked to provide personally-identifiable information (“PII”), such as your name and email address. If you choose to shop on this Site, we also may collect your financial information, such as your credit card number, along with billing, shipping and other transactional information. We may collect other PII when you provide feedback or comments online, such as information about our products you own.
Pixel tags are tiny graphic files that are included in HTML-encoded email messages. We use pixel tags to gather information about emails sent to our users. When such a message is opened in an HTML-capable email program, the recipient’s computer accesses our server to retrieve the pixel tag file, and allows us to record and store the date and time, the recipient’s email address, and other standard logging information. These pixel tags may also read cookies.
OUR USE AND DISCLOSURE OF INFORMATION
The information we collect about you in the course of our relationship is used to operate our Site and offer products and services to you. For example, we may use your PII to fulfill your order, to send you information about our company and services, or to contact you when necessary. We may also use your PII to send you periodic emails about new products and services or upcoming events (“promotional email”). In addition, we look at technical information to analyze traffic to this Site, to enhance our offerings and to provide our services to you. For example, we may use traffic information to see which portions of this Site are more frequently accessed and to gather broad demographic information.
We work with third parties who provide services that may include, but are not necessarily limited to, website hosting, data processing and analysis, back-up and security services, and processing of credit card transactions. We may share PII with these service providers for the purpose of providing these services. Although we seek to require these service providers to protect such PII, and to use it only for the purpose for which it was provided, we cannot be responsible for third parties’ use of PII.
In order to provide you with a full range of products and services, we may share your PII with our affiliates for marketing or other purposes. An affiliate means any company that controls, is controlled by or is under common control with us. In addition, we have built relationships with selected partners that are not affiliates, but which offer products or services that may be of interest to our users. If you opt-in to receive information from our selected partners through the “My Account” page, we may also share your PII with our unaffiliated third-party partners for marketing or other business purposes. Please refer to the section of this Policy titled “Opt Out,” below, if you would like to opt out of having your PII shared with affiliated or unaffiliated third parties for third party direct marketing.
In the event of a change of ownership or corporate restructuring (i.e. a sale, merger, acquisition or transfer of our assets), we may share or transfer your PII to a third party.
SEND TO A FRIEND
When you email product information to a friend, you and your friend’s name and email addresses are required. This ensures that your friend will know you have requested that we send them an email. Any email address obtained for the “Send to a Friend” service will only be used for this purpose.
SURVEYS AND CONTESTS
At various times we may offer surveys or contests to users. Surveys may ask for contact information or unique identifying information to increase the value of the results. Contests may require contact information or other demographic or personally identifiable information in order to determine eligibility. We use information collected from surveys and contests to improve our service and to notify and contact winners of various contests. From time to time, a contest may ask users to provide content, such as recipes or tips that make the most of their product, which may be provided to the public.
THIRD PARTY WEBSITES
We do not control the information collection and distribution policies on Internet domains other than this Site. When you are on this Site, you may be directed to other sites that are beyond our control. For example, if you “click” on a link on this Site, the “click” may take you off of this Site. These other sites may independently collect data, solicit personal information, or send their own cookies to you. We are not responsible for any use of the information including click-stream data that you may create when using such third party sites.
UPDATING OR REMOVING USER INFORMATION
You may choose to correct or update the PII you have submitted to us online by going to the Contact Us page or online through the “My Account” page. You may also remove your PII from your “My Account” page by editing that page. If you request to have your PII removed from your “My Account” page, we will remove it from its active database, though it may remain stored indefinitely in our back-up media and archival records.
We do not disclose an individual customer’s PII to third parties for third-party direct marketing purposes if that individual has submitted a request not to have his or her PII shared for this purpose. If you would like to opt out of having your PII shared with third parties for third-party direct marketing purposes, you may submit your opt-out request by going to the Contact Us page or by U.S. mail at JBC Direct LLC, 9999 E. 121st Street, Fishers, IN 46037. In addition, we also allow you to decide whether you want to receive promotional email from us. If you do not wish to receive promotional email messages from us, please change your setting on the “My Account” page or submit your request by going to the Contact Us page.
OFFLINE V. ONLINE PRACTICES
This Policy applies solely to our collection, use and disclosure of PII obtained online through this Site, and does not apply to any of our practices conducted offline.
We have implemented security measures to protect against the loss, misuse and alteration of the PII under our control. Although we make good faith efforts to store PII collected by this Site in a secure operating environment, we cannot guarantee complete security. PII held by us will be maintained for a length of time appropriate to our business needs.
USE BY MINORS PROHIBITED
This Site is designed for users over the age of 18. We comply with the Children’s Online Privacy Protection Act and will not knowingly collect PII from anyone under the age of 13.